Archive for March 5th, 2010
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Setting up office systems
Friday, March 5th, 2010
By now, you should be almost ready to open the doors to your new practice. It’s time to focus on setting up essential office systems and services such as telephone and transcription. You also need to set down the specific procedures your employees should follow to bill patients and insurance companies, as well as how [...]
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How to Deliver Top Notch Customer Service
Friday, March 5th, 2010
Successful people and successful businesses find ways to meaningfully differentiate themselves from the competition. One of the best ways to differentiate yourself is through the perception of exceptional service. Great service attracts customers. It translates into repeat business and customer referrals. Astute business people recognize that selling customer service is an opportunity to move ahead [...]