Archive for the ‘Thought Leadership’ Category
Friday, December 24th, 2010
What is a Performance Management System?
A performance management system is a defined set of tools, processes and actions that enable you to maximize the performance of your employees.
Why should you have a Performance Management System?
As a CEO you want to get the best return on your investment and employees are probably the most expensive and [...]
Thursday, December 23rd, 2010
Is your company as good as it can get? Are you producing or delivering exceptional products or services? Are sales increasing? Are your employees highly skilled? Are you seeing an increase in loyal customers? Do you have a clear vision of your company’s future? Have you communicated that vision to your employees and do they [...]
Monday, December 20th, 2010
There are three principles underlying a coaching culture:
There may be twenty ways of achieving any goal; the most effective is usually the one that the person who has to accomplish it chooses. If people are allowed to create their own pathways in tune with their personal styles of learning and performance, they will [...]
Thursday, December 16th, 2010
The need for behavior-based coaching methodologies to establish a coaching culture in the workplace.
Fundamentally, a coaching culture is an organizational development model that provides the structure that defines how the organization’s members can best interact with their working environment and how the best results are obtained and measured. Organizational culture provides the stability and protocol for all interaction within the group. [...]
Monday, December 6th, 2010
Persuasiveness is one of the most important skills anyone can learn because it is useful in countless situations. At work, at home, and in your social life, the ability to be persuasive and influence others can be instrumental for achieving goals and being happy.
1. Framing. “The glass is half empty.” That’s how a pessimist would [...]
Thursday, December 2nd, 2010
Most competitor’s goals are the same: To outsell their rivals by winning over a large portion of the specific target market.
They will often do this by undercutting your prices and producing similar products/services to compete with your business. Learning how to manage the competition will help you to make more money from your businesses and [...]
Monday, November 22nd, 2010
What Leadership Looks Like?
Attitude Reflects Leadership
Leadership…. That Mysterious Talent
Leadership Strategy & Character
Thursday, November 18th, 2010
Christian Sojka of Austria asks: “At every company where I have worked, sooner or later there are always discussions about the value of customer service: What is the return on investment? Do we spend too much money responding to complaints? How do we measure whether our investments in service affect our business?
“And while everyone in [...]
Friday, October 29th, 2010
One of the most influential things in our life is our attitude. A negative attitude can make life seem dull, monotonous, and just plain boring. People with negative attitudes typically never have anything nice to say. All of that negative energy can make everything that they touch seem like a waste. Does this sound like [...]
Wednesday, October 27th, 2010
Two weeks ago, I spoke to a conference of marketing executives organized by the American Bankers Association. The talk among these bank marketers — a young, energetic, change-minded bunch — ranged from the needs and interests of Generation Y to the power of social media to the design of new products for new times.
My message [...]