How to Be a Good Listener

people11Have you ever missed out on details of a conversation or been told that you don’t listen? It is quite common but it can be corrected easily. Being a good listener does not require talent, it requires discipline. Here’s a few suggestions on how to be a good listener.

How to be a good listener

Step 1
If you are heavily engaged in an activity and someone comes to you unexpectedly, do one of two things. Either stop what you are doing and give them your full attention or ask them to please come back later because you cannot be interrupted now.

Step 2
If the person returns later, stop what you are doing, look at them and give them your full attention.

Step 3
Never interrupt the person before they are finished talking.

Step 4
Never judge the person that’s talking to you. Be open to suggestions and solutions.

Step 5
If you are having a conversation that requires details that you know you won’t remember, write them down on paper.

Step 6
If the person requires an answer that is beyond your knowledge or expertise, refer them to someone else. Don’t just brush off what they are talking about because you don’t have the answer.

Step 7
When someone is talking to you, don’t walk away when they are talking. Look at their eyes so they can know that you are listening and that what they are saying is important.

Step 8
Never mock what the person has to say.

Step 9
Learn to read in between the lines so that you can hear what they are really saying.

By Cloey, eHow Member

This entry was posted on Sunday, June 28th, 2009 at 12:00 am and is filed under Corporate Articles. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

Leave a Reply